Hello, probably you’ll have noticed it, lately we’re having a lot of problems with our ProSnap app. In this post I’m going to try to explain the problems and the future of ProSnap.
First of all
First of all I want to say sorry to all of you who are having issues with ProSnap, I really understand all of your frustrations. I’m doing my best to get everything working fine again. You can find more details below.
Probably you want to know why ProSnap isn’t working as well as it should.
The problem is that Snapchat, the service that powers ProSnap, doesn’t have a public API. Because of the lack of this API, we had to create our own API based on the official Snapchat app for Android and iOS. The problem with this is that whenever Snapchat changes something in their API it can cause problems at our side because we still have to make those changes to our API.
Also Snapchat blocks our servers quite a lot, almost every 6-8 minutes, because every time when a user sends a snap or gets a new snap it sends a request from our server to the Snapchat server. When Snapchat gets such an amount of requests from our server it will block our server from accessing the Snapchat servers.
We have developed our own server software that can handle those blocks and ‘repair’ the server very quickly so everything does work again. But sometimes this process fails, that’s when you notice problems with signing in. If that happens we try to bring the services back online as soon as possible.
The future of ProSnap (seems bright)
I hear you asking “can I still use ProSnap in the future?”.
I have one simple answer to this question: “yes, as long as possible”. Currently I’m developing a whole new way of accessing the Snapchat services. This will mostly solve the problems we’re having nowadays.
I will be supporting ProSnap and it’s users (you) as long as possible. To be able to do this I really want to thank everyone who has paid for ProSnap. I want you to know that I’ll do everything possible to keep ProSnap working.
If you have a question or want to tell me something, just go to our support page.
If you want to keep updated on this, fill in this form.